Frequently Asked Questions

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Can I test ride a Rexx bike before buying?

Unfortunately Not. We sell Direct to Consumer to Offer Lowest Price Available in Market

Do Rexx bikes come with a warranty?

Rexx E-bikes comes with a One year warranty。 For Further Details Check Our Warranty Page

What is your return or exchange policy?

Within 7 days after you receive the bike you can return the bike. There will be a re-stocking fee and shipping fee is non refundable. The bike shall not be used and shall be in good condition. For further details please check return policy on related page.

Are the batteries safe for everyday use?

We use Highest Grade Material in our battery pack so they are safe for everyday use.

Do I need any extra components to ride?

You don't need extra components to ride.

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